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Privacy Policy


Revision date 13.05.2018

1. General


This Privacy Policy details how MonaPink obtains, processes and protects any information that you may provide when using monapink.com (Website). MonaPink is committed to protecting your privacy and will only use your data in accordance with this Privacy Policy. By using our Website you consent to the data practices described in this Policy. If you disagree with any of the data practices described in this Policy you should not use the Website. This Privacy Policy does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. You are advised to read the privacy policy or statement of other websites prior to using them.


We reserve the right to amend the details set out in this Policy from time to time and recommend you check this page periodically to ensure you are happy with any changes. Any changes will be immediately posted on the Website. Your first use of our Website following the changes will be treated as acceptance of the revised Privacy Policy.


This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of MonaPink’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be emailed to privacy@monapink.com.

2. Information We Collect

Information Collected Automatically:

When you use our Website, we may collect information about you including:

  • your use of our Website and the device you use to access our Website, for example, your IP address, the type of operating system and web browser you use and related information; and your activities on our Website, such as the pages you visit.
  • your transactions with us, for example, the type of product you purchased and the costs of each product;
  • This Website uses cookies. Details of the cookies and how they are used by this Website are set out in the Cookie Policy below.

Information You Provide To Us:

  • if you provide us with Personal Information by filling out a form, making a purchase, or contacting us, we collect that Personal Information. For example, if you sign up for our newsletter on our Website, we collect your name and e-mail address.
  • if you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. See the ‘Credit and Payment Card information’ section below to read more about how we and our partners handle your payment information;
  • if you take the opportunity to review our products, participate in public forums associated with the Website or comment on our blog, we will collect Personal Information in any such reviews, posts or comments. Note that these will be public, therefore it is good practice to use care before posting information about yourself online.

Credit and Payment Information

MonaPink uses PayPal to process payments made for products purchased on our Website. MonaPink never sees your payment details as the payment form is stored off-site. For PayPal transactions we only store the tokens required to identify the transaction with PayPal, issue refunds and identify transactions made using PayPal.

Additional Information We Collect:

From time to time, we may acquire additional information about our customers from third parties, such as the Postal Service and third parties that assist us in the provision of products and services requested by you.

3. How We Use The Information

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping
  • improvement of products / services
  • e-mail promotions
  • market research
  • legal, accounting or security requirements

in each case, in accordance with this Privacy Policy.

Third-Party Services

MonaPink may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website. We never sell any Personal Information to a third-party provider.

Third-party services we use:

  • MailChimp to deliver our monthly newsletters. We gather statistics around email opening and clicks using industry standard technology to help us monitor and improve our newsletter. For more information please see Mailchimp’s Privacy Policy (https://mailchimp.com/legal/privacy/).
  • Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our Website.
  • We also may use other third-party providers including but not limited to Facebook advertising and analytical tools including FB Pixel to gather statistics which are aimed at helping us in our advertising efforts.

Transfers of Data

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.

If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.

All our third-party providers outside the EEA participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework and/or the Swiss-U.S. Privacy Shield Framework. A list of Privacy Shield participants is maintained by the Department of Commerce and is available at: https://www.privacyshield.gov/list.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential. We only store the information for the necessary duration to perform a service to you and will securely delete it afterwards.

MonaPink makes every effort to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website. For example, for people who email us we use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

Information About Children

The Website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at privacy@monapink.com, so that we may delete the information.

4. Controlling your Data

Under the Data Protection Act 1998, you have rights to request access, correction, amendment or deletion of information we hold about you. You can do that by contacting MonaPink at privacy@monapink.com

On receipt of such request we will respond within 30 days. If we hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • if you would like, we will send you a copy of the information in an easy to read and popular to open format.

You can then let us know if any data we hold is incorrect and request amendment or deletion. Also, you can opt out from our newsletter at any time by clicking the unsubscribe link included in every email or by contacting us as detailed above.


Revision date 13.05.2018


MonaPink uses Cookies to improve your experience of using the Website and to improve our range of products. MonaPink has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

We reserve the right to amend the details set out in this Policy from time to time and recommend you check this page periodically to ensure you are happy with any changes. Any changes will be immediately posted on the Website.

What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies help websites to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Your Consent

Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling MonaPink to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Cookies We Use

This Website may place the following Cookies:


These cookies are essential to enable core functionality of the Website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping basket or make use of e-billing services. Without these cookies such services cannot be provided.


They collect and report data on the Website usage. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.


These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.


These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. They remember that you have visited a website and this information (in anonymous and aggregate form) is shared with other organisations such as advertisers.


When you use our Website, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It’s important for you to know that we have no access to or control over cookies used by these companies or third-party websites. We suggest you check their respective policies for more information about their cookies and how to manage them.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Name Purpose Expiry Type
csrftoken Helps prevent Cross-Site Requ est Forgery (CSRF) attacks. 1 year HTTP
SESS# Preserves users states across page requests. Session HTTP
wc_cart_hash_# Contains information about the cart as a whole and helps WooCommerce know when the cart data changes. Session HTML Local Storage
wc_fragments_# Identifies and authenticates the user when they log into our website so they do not need to repeatedly enter their login information. Session HTML Local Storage
wp_woocommerce_session_# Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. 1 day HTTP Cookie
CookieConsent  Stores the user’s cookie consent state for the current domain. 1 year HTTP Cookie
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Name Purpose Expiry Type
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat Used by Google Analytics to throttle request rate Session HTTP Cookie
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session HTTP Cookie
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Name Purpose Expiry Type
collect Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
NID Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. 6 months HTTP Cookie
fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
Name Purpose Expiry Type
tr Unclassified Session Pixel Tracker
tld Unclassified Session HTTP Cookie
tk_ai Unclassified 5 years HTTP Cookie
tk_qs Unclassified Session HTTP Cookie
woocommerce_items_in_cart Information about the cart as a whole and helps WooCommerce know when the cart data changes. Session HTTP Cookie
woocommerce_cart_hash Information about the cart as a whole and helps WooCommerce know when the cart data changes. Session HTTP Cookie
hbv_326310 Unclassified Persistent HTTP Cookie
tk_tc Unclassified Session HTTP Cookie
tk_or Unclassified 5 years HTTP Cookie
tk_qs Unclassified Session HTTP Cookie
tk_r3d Unclassified 2 days HTTP Cookie
tk_lr Unclassified 1 year HTTP Cookie
g.gif Unclassified Session Pixel Tracker
_auth Unclassified 1 year HTTP Cookie
_pinterest_sess Unclassified 1 year HTTP Cookie
cm_sub Unclassified 1 year HTTP Cookie
G_ENABLED_IDPS Unclassified Persistent HTTP Cookie

How to Manage Cookies

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

If you use a PC – click on ‘Help’ at the top of your browser window and select the ‘About’ option If you use a Mac – with the browser window open, click on the Apple menu and select the ‘About’ option.

For Flash Cookies (or Local Shared Objects) – The Adobe website provides comprehensive information on how to delete or disable Flash cookies – see http://www.adobe.com/security/flashplayer/.

For Third Party Cookies – If you’d like to opt out of third party company cookies, please use the-opt out tool offered by members of the Network Advertising Initiative (NAI) – see http://www.networkadvertising.org/managing/opt_out.asp. Otherwise, we suggest you contact the relevant third party for more information about their cookies and how you can manage them.

By continuing to use the site, you agree to the use of cookies. More information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.